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"The customer service is great, if you have any questions or problems the staff of Outbox Storage will not hesitate to answer or help out with any problems. Outbox Storage has the extra carts and dollies to make moving into your unit just a little more easier. I have only experienced great attitudes and nothing but helpfulness of the staff. I would recommend Outbox Storage to ones that are in need of that extra storage."

"The Outbox Self Storage facility in Charlotte on Silabert Ave is one of the best! What they lack in comparison with all the glamour of the newer storage facilities, they make up for with excellent service. They worked with my situation and made me feel like family. I highly recommend this storage facility."

"I’m so happy to have found Outbox! I was tired of the Public Storage “business model” of having dirty facilities and a gate that never worked. Outbox has incredibly clean units, great security and it’s sitting in a quiet, convenient neighborhood. It only me takes a few minutes from Plaza Midwood and I don’t mind the short drive to support a locally owned business."

"We have had a great experience using Outbox. The location is incredibly convenient and secure, particularly if you live in Cotswold, Oakhurst or Myers Park. They have added off-hour access that is simple and easy to use, and the rates are the most affordable in the area. The facility is always clean and easy to navigate, and their staff is helpful and always friendly. Happy to recommend them to anyone looking for straight-forward and affordable storage."

"I just want to say that this storage unit is VERY clean (it is new) and I know it will be kept in top condition because management and employees are VERY well trained with customer service their number one priority. Candy is the sweetest lady I've ever come into contact with and I would recommend this place over any other storage facility. Keep up the good work guys and... Meow :)"

"Storage facility is brand new. Took about 10 minutes to sign lease and look at unit sizes. Staff was very friendly. They have climate controlled and outside storage units. Elevator makes it very easy to get to unit and to move items in."

"Great location, very friendly, professional and accommodating staff! I have used OutBox storage for almost six years in storing samples for our food shows. Linda and Chris are always willing to help and made the whole process very easy. I also receive deliveries from UPS, FedEx and other trucking companies and the location allows access for 53' trucks as well!"

"I went by to find information on one of my options for my storage needs in the Hickory area. I drove around the facility and was impressed with the upkeep and cleanliness. When I walked in the office I was totally impressed with the professionalism and friendliness of both Chris and Linda. I have been in the military for 30 years and rented storage units several times in six states all across the country and this was by far the best experience I have ever had. I knew there was no need to look any further and signed a contract right then, even though I had just started considering my storage needs. I highly recommend this facility for your storage needs."